All I Need Today T-Shirt

Original hand-drawn designs, made to order just for you.

✔ Unique pieces you won’t find anywhere else
✔ Carefully printed for quality and detail
✔ Designed to be worn, displayed, and enjoyed

Crafted with care to bring creativity and personality into your everyday life.

Polendo Design Return and Refund Policy

Last updated: May 2026

At Polendo Design, we want every order to arrive correctly and in good condition. Because our store includes made-to-order products and third-party market items, return eligibility depends on the product type and the reason for the request.

Made-to-Order Polendo Design Items

Many Polendo Design products are made to order through fulfillment partners such as Printful. These items are produced specifically after an order is placed.

Because made-to-order items are custom produced, we generally cannot accept returns or exchanges for customer change-of-mind reasons, including:

Wrong size selected
Wrong color selected
Wrong item ordered
No longer wanting the item
Buyer’s remorse
Personal preference after delivery

Please review product details, size charts, colors, product images, processing times, and shipping information before placing your order.

Damaged, Defective, Misprinted, or Incorrect Items

If your made-to-order item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of receiving the product.

Please include:

Your order number
Photos of the item
Photos of the packaging
A clear description of the issue

If the issue is approved, we may offer a replacement, reprint, store credit, or refund depending on the situation.

Lost-in-Transit Packages

If your order appears lost in transit, contact us within 30 days of the estimated delivery date.

We will review the tracking information and work with the fulfillment partner or carrier when possible.

Packages Marked Delivered

If tracking shows that your package was delivered but you did not receive it, contact us within 7 days of the delivery scan.

We may ask you to confirm your shipping address, check with household members or neighbors, contact the local carrier, and verify delivery details.

Polendo Design Market Items

Polendo Design Market items may be fulfilled by third-party suppliers through platforms such as Modalyst.

For eligible non-defective Market items, return requests must be made within 14 days of receiving the item. Items must be unused, unworn, undamaged, unwashed, and returned with original packaging and tags when applicable.

Customers are generally responsible for return shipping costs unless the item arrived damaged, defective, incorrect, or the supplier approves otherwise.

Do not send any item back until we confirm the correct return instructions and return address. Return addresses may vary by supplier.

Damaged, Defective, or Incorrect Market Items

If a Polendo Design Market item arrives damaged, defective, or incorrect, contact us as soon as possible.

Some supplier issue windows may be shorter than standard return windows, so please report damaged, defective, or incorrect Market items within 5 days of delivery when possible.

Please include:

Your order number
Photos of the item
Photos of the packaging
A clear description of the issue

We will review the issue and work with the supplier when possible.

Non-Returnable Items

The following items are generally not eligible for return:

Made-to-order products without a defect or fulfillment error
Personalized or customized products
Final sale or clearance items
Used, worn, washed, damaged, or altered items
Items without original packaging or proof of purchase
Items returned without approval
Items sent to the wrong return address
Items returned after the eligible return window

Exchanges

We generally do not offer automatic exchanges for made-to-order products unless the item arrived damaged, defective, misprinted, or incorrect.

For eligible Polendo Design Market items, exchanges depend on supplier availability and approval.

Refund Processing

Approved refunds are issued to the original payment method when possible.

After a return is received and approved, refunds are typically processed within 7–10 business days. Your bank or payment provider may take additional time to post the refund.

Original shipping charges may be non-refundable unless the issue was caused by a fulfillment error, damaged item, defective item, incorrect item, or supplier-approved exception.

Return Shipping

Customers are generally responsible for return shipping costs unless the return is due to a damaged, defective, incorrect, or fulfillment-error item.

Return shipping costs are non-refundable unless otherwise approved.

We are not responsible for returns lost in transit. We recommend using a trackable shipping method when returning approved items.

Unauthorized Returns

Do not send any item back without contacting us first.

Unauthorized returns may not be accepted, refunded, or returned to the customer.

How to Start a Return or Issue Request

Contact us before returning any item.

Email:

hello@polendodesign.com

If you have trouble reaching us there, you may also contact:

polendodesign@gmail.com

Please include:

Your name
Order number
Product name
Reason for request
Photos if the item is damaged, defective, incorrect, or misprinted

Website:

polendodesign.com

Polendo Design Shipping Policy

Last updated: May 2026

At Polendo Design, we want shipping to be clear and transparent. Some products are made to order through fulfillment partners such as Printful, while selected Polendo Design Market items may be fulfilled through third-party suppliers such as Modalyst.

Order Processing and Fulfillment

Most Polendo Design made-to-order items are produced after an order is placed. Printful fulfillment usually takes 2–5 business days before the item ships. Fulfillment time does not include delivery time.

Some orders may take longer due to product availability, order volume, supplier delays, weather, carrier delays, holidays, customs processing, or address issues.

Polendo Design Market Items

Polendo Design Market products may be fulfilled by third-party suppliers. Processing times, shipping times, and shipping costs may vary by product, supplier, warehouse location, and customer destination.

Market items may ship separately from made-to-order Polendo Design items, even when purchased in the same order.

Estimated Delivery Times

For Printful-fulfilled items:

U.S. orders: Fulfillment usually takes 2–5 business days, followed by estimated delivery of about 3–8 business days depending on shipping method, destination, and carrier service.

International orders: Fulfillment usually takes 2–5 business days, followed by estimated delivery of about 5–20 business days depending on destination, customs, and carrier service.

For Polendo Design Market items:

Delivery times vary by supplier, product, warehouse location, and destination. Some items may qualify for faster shipping, while others may take longer. Any estimated delivery time shown at checkout or on the product page is an estimate, not a guarantee.

Shipping Rates

Shipping rates may be calculated at checkout or included in the product price depending on the item, destination, and fulfillment partner.

For U.S. customers, some product pricing may include standard shipping costs. For international customers, shipping rates, taxes, customs duties, import fees, brokerage fees, or VAT may vary by destination.

Tracking

Once your order ships, tracking information will be sent to the email address used at checkout when tracking is available.

If your order includes multiple items, the items may ship in separate packages and may receive separate tracking numbers.

Lost, Delayed, or Damaged Packages

If your package appears lost in transit, please contact us as soon as possible.

Lost-in-transit claims for made-to-order Printful items must be reported within 30 days of the estimated delivery date.

If tracking shows delivered but you did not receive the package, please contact us within 7 days of the delivery scan so we can help review the issue. We may ask you to confirm the shipping address, check with household members or neighbors, contact the local carrier, and verify delivery details.

If your item arrives damaged, defective, misprinted, or incorrect, please contact us with photos of the item, packaging, and order details.

Customs, Duties, and Import Fees

International customers are responsible for any customs duties, import taxes, brokerage fees, VAT, or other fees required by their country.

Polendo Design is not responsible for customs delays, customs charges, import fees, or packages held by customs.

Incorrect Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an order is returned, delayed, or lost because of an incorrect or incomplete address, additional shipping or replacement costs may apply.

If a package is returned to sender, we will review the order and provide the available options. Reshipping fees may apply.

Split Shipments

Because Polendo Design uses multiple fulfillment partners, items in the same order may ship separately. You may receive more than one package and more than one tracking number.

Order Changes and Cancellations

Please contact us as soon as possible if you need to request an order change or cancellation.

Once an order enters fulfillment, production, or supplier processing, we may not be able to cancel or change it.

Contact

For shipping questions, contact us at:

hello@polendodesign.com

If you have trouble reaching us there, you may also contact:

polendodesign@gmail.com

Website:

polendodesign.com